Enhanced measures to ensure guests and staff feel safe and comfortable.
Prior to arrival, we will be emailing all guests who are visiting our facility to determine if they’ve traveled or have any symptoms that would indicate that they are unwell, or if they have had recent contact with anyone who has been unwell.
Upon arrival, we will check temperature. Provide sanitized robes, flip flops and masks;
Hand sanitizers will be placed throughout the spa;
For employees, we have a zero-symptom allowed policy;
Social distancing will be encouraged and facilitated in common areas unless there's a private event;
Staff will be wearing masks and or shields;
Our treatment rooms will be disinfected between treatments;
For all cleaning and sanitization, we are using PreEmpt endorsed by Health Canada as effective disinfectants and sanitizers against COVID-19.
Throughout the day, our dedicated staff will be disinfecting high touch surfaces such as doorknobs, handles, railings, light switches, lockers, common areas, tables etc.;
We have implemented service fee of 10% for increased labor, cost and time. 15% service fee for groups of 5 or more.
Sick guests and staff will be sent home.
Clients: Please arrive 30min prior to your appointment to ensure we have sufficient amount of time to check you in safely .
. Clients arriving late may have to shorten or adjust services accordingly.